METRICS OVERVIEW

How many Metrics Initiatives are you sponsoring?

We asked this question to CFOs:	We asked the same question to VPs of Business Units:
“Ideally, we should be measuring from two perspectives: spend against our strategies, and spend against execution. Even then, our challenge is how to interpret the results against funding and asset allocation. And we need to make control decisions based on actual returns versus promised ROI. Business units give us the data we need, but we have trouble interpreting metrics across product lines. It is difficult to drive the discipline of metrics across Business Units. The lineation between target metrics and execution metrics is not clearly understood.”	“We have a two-pronged challenge. On the one hand, we collect execution metrics WITHIN our organization, for continuous quality improvement. On the other, we need to send Metrics up to the CFOs and other organizations, because we are accountable for our committed KPIs. Funny thing is, everyone asks for metrics from us! As a manufacturing/technology organization, we are busy sending metrics raw data to different organizations, at different intervals – without knowing how our results get interpreted by Finance or HR or even the CEO.”
“The good thing is, everyone is doing the right thing in collecting metrics. But everyone is doing it in isolation, for their own local benefit, and a common cause eludes all of us.”

Incredible, how much money and hassles we can save, by defining the right set of metrics, define their limits and thresholds, the source and ownership of metrics and the cascaded impacts of not making a particular metrics. And build a discipline of conducting business based on metrics.

GRIP-Metrics is a complete metrics-driven management process, and robust software that serves as a common foundation across the enterprise, for collecting the very essential and practical set of metrics, and conducting business based on metrics. GRIP has a central repository for metrics relevant to your strategic objectives, and disseminating your strategy into execution and collecting metrics back from the trenches into the executive steering committee meetings. Amazing, the by-product is compliance, where the decisions are supported by valid metrics and decision due diligence becomes a charm.